Milotech · International
Privacy Policy
Last updated: November 7, 2026
This Privacy Policy explains how Milotech handles personal information collected from visitors, prospective customers, distributors, and business contacts using our international website, contact forms, and related business communication channels.
1. Who We Are
Milotech (Milo Technology Co., Ltd.) is a Vietnam-based manufacturer and supplier of food-processing machinery and industrial automation solutions. This policy applies to our international website and online inquiries. Contact: admin@milotech.vn.
2. Information We Collect
When you request a quotation, send technical requirements, contact us, or communicate through our website and business channels, we may collect your name, company, role, email address, phone number, country, project location, messages, product and packaging specifications, capacity requirements, and other details you voluntarily provide. We may also collect IP addresses, browser and device information, referring pages, and website interaction data through server logs, cookies, and analytics technologies where enabled.
3. How We Use Information
We use personal information to respond to inquiries, evaluate technical requirements, prepare quotations, arrange demonstrations and factory visits, manage orders, manufacturing, shipment, installation, warranties and after-sales service, maintain customer relationships, secure our systems, improve our website and services, and meet legal obligations. Where required by law, we obtain consent before sending promotional messages or using non-essential tracking technologies.
4. Legal Bases
Depending on applicable law, we process information with your consent, to take steps at your request before entering into a contract, to perform a contract, to comply with legal obligations, or for legitimate business purposes such as responding to business inquiries and securing our services, where those interests are not overridden by your rights.
5. Sharing and International Transfers
We may share only the information reasonably needed with authorized employees, hosting and IT service providers, customer-relationship management providers, communication platforms, logistics providers, installers, distributors, and professional advisers to support a requested service or transaction. Such providers may process data outside your country, including in Vietnam. We take appropriate contractual and organizational measures where required by applicable law. We do not sell personal information. We may disclose information when legally required.
6. Cookies and Third-Party Services
Our website may use necessary cookies, analytics, embedded video, advertising measurement, and third-party communication services. Depending on the page and your choices, these services may collect device identifiers and browsing data. You can manage cookies in your browser and, where provided, through our cookie-consent controls. Third-party services have their own privacy notices.
7. Data Retention
We retain personal information only as long as needed for the stated purposes, including inquiry follow-up, business records, contract performance, warranty support, dispute handling, and legal or tax requirements. The retention period depends on the nature of the records and applicable law; information that is no longer required is deleted or anonymized where practicable.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards intended to prevent unauthorized access, accidental loss, misuse, alteration, or disclosure. No internet transmission or electronic storage method is completely secure.
9. Your Privacy Rights
Subject to your location and applicable law, you may have rights to request access, correction, deletion, restriction of processing, portability, withdrawal of consent, or objection to certain uses of your information. To make a request, email admin@milotech.vn with the subject 'Privacy Request'. We may need to verify your identity and may retain records where legally required. You may also contact your applicable data-protection regulator.
10. Children’s Privacy
Our industrial equipment and business services are not directed to children. We do not knowingly solicit personal information from children through our business inquiry services.
11. External Links
Our website may link to third-party websites and platforms. We are not responsible for the privacy practices of external sites; please review their policies before submitting information.
12. Updates and Contact
We may update this notice to reflect operational, technological, or legal changes and will revise the date shown here. For privacy questions or requests, contact Milo Technology Co., Ltd. (Milotech), Vietnam, at admin@milotech.vn. Website: https://milotech.vn/en/.
MILOTECH · VIETNAM
Food processing machinery and industrial automation.
Email: admin@milotech.vn · Phone: +84 932 648 979
